A lot of people will do anything, or more specifically, say anything to get a deal done. It doesn’t matter if it hurts the other party. As long as I get the sell or close the deal or win the negotiation… as long as I “win” that’s all that matters.
You reap what you sow.
Don’t screw people over. You’ll eventually get screwed over, and then you will know how bad it feels.
No, that isn’t all that matters. Karma matters. The Golden Rule matters.
There’s a natural law of karma that vindictive people, who go out of their way to hurt others, will end up broke and alone.
Have you ever been sold something you really didn’t need? Has a car salesman gotten you to do $2,000 in upgrades that you really had no business buying? I’ve had banks and other financial entities mess me over with fine print… sure it was my fault I didn’t read it closer, but I trusted them… and they betrayed that trust.
I’m a true believer in karma. You get what you give, whether it’s bad or good.
Don’t betray people’s trust. There’s nothing cool or smart about getting one over on someone. It’s easy to “con” someone if you have their trust. That’s where “con” comes from… “confidence”. You build someone’s confidence/trust in you, and then you take advantage of them. Again, it’s really easy to win a deal once you get someone to trust you. If you’re an honest person, this is a wonderful sales technique. If you’re not honest, or simply trying to sell something to get a commission, there is nothing smart or honorable in that.
Don’t only look out for yourself in a business transaction. How the other person feels about the deal later matters. Even if you don’t offer a money back guarantee, treat every deal as if you do. What if you had to give the money back or undo any deal if the other person wasn’t happy. Try to do every deal like that.
Remember Blockbuster video? A lot of people think Netflix put them out of business. No. Blockbuster put themselves out of business. Back in the old days, before Netflix, you used to have to go to a video store to rent movies. Blockbuster became famous for screwing over their customers. If you were one minute late, 12:01 midnight, dropping off your rental, they would charge you another day of fees. Not 25 cents… the full $3.50 or $5.00… whatever the rental cost was. They did this for years. They made big money for a little while, but just as soon as customers had a choice (Netflix) … they fled in droves. It was not really the convenience of Netflix… it was the bad will (bad karma) Blockbuster built up over years of abusing customers.
I’m not saying don’t win something in a negotiation or business deal. I’m saying, when it’s all said and done, the other person should not feel like you took advantage of them, lied, cheated, or abused their trust. It’s even OK if they are unhappy with THEIR decision later… as long as their decision wasn’t based on deception from you. And lastly, if you ever have your own business, you’ll make WAY more money taking good care of people over the years, than you will simply closing one deal. Think of all negotiations as a life long partnership that you want to keep positive. Treat others always as you would want to be treated.
Do unto others as you would have them do unto you.
The Golden Rule
Tell me about a time your trust was betrayed. How did it make you feel? Please comment below.